Small and medium-sized businesses (SMB) are the backbone of America, providing more than half of all private-sector jobs. Most SMB owners are forced to wear many hats as they lack the vast resources of large companies.
“Small business retailers are among the hardest working people in America, often keeping long hours, overcoming numerous challenges and making repeated sacrifices to pursue their dream and make their business successful,” said a 2016 National Retail Federation (NRF) survey.