Artificial Intelligence or AI may conjure up images of Steven Spielberg’s 2001 science fiction film where advanced-thinking robots and humans uneasily coexist in the future, but the reality is that AI is here today, and the disruptive technology is changing the way we do business.
Most of us interact with different forms of AI on a routine basis without even realizing it and those interactions are only going to increase as the COVID-19 pandemic has sped up digital transformation in all sectors, including AI.